Tim and Sandy Vincent founded Tineli. From New Zealand, they built a company that focuses on making the finest collection of cycling clothing for casual road cycling and mountain biking group rides to even triathlon.
We offer beautiful cycling clothing that not only turns heads, but it performs. Here at Tineli, we not only use expert designers to make you look great, but we also have the latest technology to give you the edge you need. We make clothing for men, women, and kids, and they all come with a wide assortment of unique features.
Our performance cycling clothing has years of experience built into it, and we pride ourselves on its functionality, performance, and the use of the latest technology.
Our garments are designed by us but created in Asia. We work with excellent factories with years of experience and make a perfect product for you to enjoy.
We may not have our own stores right now, but we have dealers worldwide to make sure that we can cater to anyone no matter where you are in the world.
We make an excellent product at a very affordable cost. We have excellent customer service and are experts when it comes to cycling clothing.
Yes, we have a retail range. In that collection, we have products for men, women and kids and we specialize in clothing for road cycling, mountain biking and triathlon.
You will be able to find jerseys, shorts, jackets, vests, tights, skinsuits and many accessories. We can cater to many disciplines and provide everything you need to cover you from head to toe.
Yes, we have products for kids and unlike many suppliers, we put the same amount of time and effort into designing clothing for kids as we do for adults.
Depending on the product, we offer from as small as kid's sizes all the way up to multiple XL sizes. More information can be found on the product pages.
We ship globally, and depending on where you are, we can offer a faster shipping service and free delivery if you order over a certain amount.
We take debit cards, credit cards, and even PayPal.
Of course, if we haven’t got the stock, drop us a message and we will let you know as soon as it’s back in so you can order if still required.
Custom clothing is garments made by us in your design, in individual sizes, and comes with optional adjustment options. Excellent if you're looking for something a cut above the rest.
Pro fit is developed and tested by top-end race teams to give you a skin-tight aero cut and an advantage over your competition.
Race fit is our range which is for club cyclists and is focused on not just giving you a race aero fit but also the right comfort level for social rides.
The sport fit is our most relaxed fit and made for all day long comfort and those long distance rides.
Unlike many brands, we offer an incredible custom service. If you have longer arms or body length, we can adjust for that. Want your bib shorts longer? We can do that. Even the chamois can be changed and you can add individual race names, numbers, and media pockets.
We use an expert sublimation process for printing, using Pantone Solid Coated colours, Q Farben colours and a specialist set of fluorescent colours. We also have a selected range of solid lycra colours for the non-printed parts of our bibs and shorts.
Yes, of course, you can send us what you need to be added, and we will print it on your clothing for you.
Yes, if you have specific brand colours, we are able to bring that into your logos to ensure your design looks the best it can be.
Yes, we have jerseys that you can print names and numbers on. This is great for visibility when doing a ride or a race.
The minimum order is 10 of any garment type or 5 for winter jackets, skinsuits, and tri suits. When reordering custom kit, you only need to reorder 10 of an item to keep the same price break as your original order.
If you want to order less, we have a small surcharge. For 5 to 9 items per line, a 10% surcharge applies. For 1 to 4, it's 30%.
When it comes to custom clothing, the more you order, the cheaper the price will be per garment. This is excellent for teams and clubs, and the more you equip yourself, the less you spend on each product.
Unlike many brands, we offer a design service. For a small amount, we'll incorporate your ideas, colours, and logos and create you an original design plus a couple of variations. We'll also do the first set of changes if required and then apply the design to all the different garments in your order.
In total, you will get about two hours of graphic design work. If you want to invest more time and money into creating the perfect design, then we are happy to work with you. Work done beyond the package is charged at a standard rate per hour.
We think it is unfair to charge extra fees if they are a necessary part of your order - so we don't add these fees. There's no setup fee, no shipping fee for bulk delivery. Our custom prices include delivery to your door. Through our Tineli Team Store, we can give the option to pack and ship each individual's order straight to them. We do charge for that handling and postage. Unlike many suppliers, we have no import duty and no extra charges for using more colours.
Once you confirm the order and the 50% deposit is received, we'll begin production. The other 50% will be due right before delivery. If you manage a team, you definitely will love the Tineli Team Store to manage the collation of individual members and their payments by debit card, credit card, or PayPal.
Once you have signed off the design, it takes approximately eight weeks until you get your order.
Every customer is unique, so we offer a personal service where you can speak to us so we can advise the best process for you. However, a good start is to check out our products and come up with a design and numbers of what you would like to get. If you need any help in the meantime, feel free to contact us.
We can send you a template for you to edit, or you can send us some ideas plus a brief of what you would like to get. Simply contact our personal sales for more assistance.
Logos should be supplied in vector format so we can resize them without losing quality. Vector format logos will be a file type such as .eps, .ai, or .pdf (although non-vector graphics can be saved in those formats).
File types such as .gif, .jpg, .tif, or .png aren't vector graphics and generally aren't suitable and could compromise the printing of your design. We'll always help you to find the correct formats, but if you can't, we will have to redraw them, and a charge of standard rate per hour will apply.
The best format to supply logos to us is as a vector file, which is independent of resolution and will give you the best outcome for your custom clothing.
Screen colours aren't always accurate - what you see may not be what you get. The same file can look different on two separate devices. It's best to use a Pantone guide or Q Farben chart to match your colours to ensure successful output. CMYK or RGB colours do not always print successfully, and can't be guaranteed.
The Tineli Team Store makes team managers lives easy by automating the collation of individual members orders, details, and payments. The team manager will set a deadline when all orders must be confirmed and paid. When that deadline passes, we'll stop taking orders and start production of the whole group order.
We ship globally. You have two options when it comes to custom orders. We can ship them all to one place for free or individually, with shipping fees charged for that handling and postage.
Custom clothing cannot be returned as it is made to order just for you. It's vital to get sizes right the first time. Contact us, and we can send sizing samples before you place your order.
When reordering a custom kit, you only need to reorder 10 of an item to keep the same price break as your original order. This is really helpful if you've placed a more significant initial order and some things are selling out. Don't wait until you're ready for another big order. Just top up the items you need now in runs of 10 per style at the original bulk rate. You can even reorder less for a surcharge. For 5 to 9 items per line, a 10% surcharge applies. For 1 to 4, it's 30%.
Yes, we offer free samples to try on, please feel free to contact us, and we can organize sending some out for you.
Our sizes are very consistent, but if you are unsure, feel free to order test garments from us to try.
It depends on the country. We offer free shipping above a certain amount. Some countries have a fast and cheaper slower shipping options.
Often, orders are delivered overnight. It all depends on when you place the order and the delivery address.
You get an email with the tracking code when we ship it. Simply click on the link and find your shipping. This is standard with all our orders.
If you're not 100% satisfied with your purchase of Tineli stock clothing for any reason, simply return the product within 45 days, and we'll exchange it or give you a full refund of the purchase price. Sale items we cannot refund or exchange unless faulty.
If you ordered an item and want to exchange it for another size or style, there are two ways to handle the exchange.
Goods must be returned in as-new condition. They must not have been worn or washed and must have original labels intact.
Custom clothing cannot be returned as it is made to order just for you. It's vital to get sizes right the first time, so contact us, and we can send sizing samples before you place your order.
We'll refund the purchase amount back to your credit card, debit card, or PayPal when the product is received and has been checked.